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Marty Lenger
Director of Communication Services

Company Name: Gordon Food Service

After seven years experience in Designer/Senior Designer roles, I became Creative Services Manager for Gordon Food Service in 2002. Gordon Food Service is North America’s largest family-owned and operated foodservice distributor, with operations in the US and Canada. The company also operates over 130 GFS Marketplace retail stores.

After managing the Creative Services department and acting as Creative Director, I moved into the Director of Communication Services position in November 2009. My role includes oversight responsibilities for Creative, Print, Media, Office and Fulfillment Services, and project work that includes internal communications, external marketing, and corporate event planning
.

What is the best thing about working in-house?
The collaboration that’s possible with customers when they’re also your coworkers. Being an in-house team allows us to be part of the big picture, with in-depth knowledge of our company goals and initiatives. It also gives us the inside scoop on where red tape exists, helping us navigate through or around it.

And, while being an in-house agency is not always an 8-5 job, our schedules are more consistent and reliable than what many agencies experience.

What types of projects does your department do?
Approximately 40% of our Creative Services work is B-to-B and B-to-C marketing, advertising, and in-store promotions specifically for our GFS Marketplace retail stores. Another 30% is B-to-B for the Brands and Marketing departments, both at a national and divisional level. The final segment of projects consists of internal communications, promotions, and corporate events.

What keeps you motivated and inspired in your job?
At work:
A department of fun people with a culture that allows for creativity within a corporate environment, allowing me to use my outdoor voice inside the workplace And, an ongoing goal to raise the bar of strategic and creative solutions we create for the business. When we hear specifics of how our projects and collaboration were successful for the business, it’s caffeine for the soul.

At home:
Finding creative stimulus outside of work has a big impact on my ability to stay inspired at the office. I enjoy photography, creative writing, playing guitar, and other activities that keep my right brain working after hours. I love Picasso’s quote, “Every child is an artist. The problem is how to remain an artist once he grows up.”

I’ve recently gone back to school to earn my MBA. It’s great to be a student again!

What do you consider the biggest success of your in-house career?
Being part of a multi-faceted department that has elevated the level of service and solutions offered to our company. As a result of our team’s collective contributions, we’ve brought in marketing and branding projects that were previously outsourced to agencies.

What are you currently reading, watching and listening to?
Watching:
The Office and Lost, and TED Conference Podcasts.

Reading:
A pile of magazines ranging from HOW, to Wired, to Business Week. I also keep a few books sitting around including fiction, business, leadership, and silly humor books.

Listening:
Lately I’ve been experimenting with a variety of channels in iTunes radio, listening to songs and artists I’ve never heard on mainstream radio. Very yummy.


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